Who? What? Huh?
The store systems seem complicated, but we are here to help you with any questions related to Spaccio.
Costume jewelry, hats, bags and wallets.
Yes, we do! Only within the European framework.
Our return process can take up to 15 days from the time you send it. Once we have processed your return, you will receive an email shortly afterward, and depending on your payment method, your invoice will be updated or you will receive a refund.
Once your order has been shipped, you will receive a shipping confirmation. This will provide a link to the shipping company's website where you can track your order! Please note that our delivery times only include business days! If your order does not arrive within the promised delivery time, please contact us for assistance!
Please remember that it can take up to 24 hours from the time you receive your shipping confirmation for the tracking to update!
We will send an order confirmation to your email with the details of your purchase. If you have not received a confirmation within 24 hours of your purchase, please check your spam folder and if you still do not find anything, please contact us.
If you were not logged into your account when you placed your order, you can always go to 'My Page' and view your orders.
Unfortunately not! Once your order is placed and imported into our system, we cannot edit it or make any changes.
We process your order quickly and therefore cannot cancel it before it is shipped. However, it is always possible to return your order.