How to buy?

If you do not want to make the purchase in the Online Store, you can send us your order.

1. Order by email

To order you can contact our Customer Support directly.

Please email your request to: geral@spaccio.pt

Send us your order (SKU.COLOR.SIZE) along with your details (email, name, address and telephone number).

2. Order by phone

(Through Customer Support Service – SAC)

Telephone: (+351) 914 544 403.

Opening hours

Monday to Friday from 9am to 4pm (weekdays)

3. Order via Messenger

Contact us via Facebook Messenger to get answers instantly!

We will respond to you as soon as possible.

Click here to visit SPACCIO's Facebook page

1. Register

To place orders in the online store it is not necessary to register in the online store, however having an account in the store makes future orders easier.

If you want to register, click on To enter at the top of the home page www.spaccio.pt and follow the instructions.

By filling in the requested data you will create a password to access the online store (keep it safe).

2. Log in

Go to www.spaccio.pt (“Login” at the top of the page) and Enter your login details: email and password and click on the “ Login” button.

3. Place your order

Choose the item, then choose the color and size and click on “Add” to place the item(s) you wish to purchase in your Shopping Cart. To complete your purchase, click on “View Cart” and then click on “ Finalize Purchase ”.

*If you have not yet logged in, you will see the option “ Already registered? Please log in below .” You must enter your email address and password to log in and complete your order. If you have never registered with SPACCIO (this is your first purchase) you must click on “ Register to create an account ”.

Once your order is complete, you will receive a confirmation email with your order.

The order will ONLY be shipped after payment (except for credit card and Paypal shipments, which are processed immediately). On the day the order is shipped, you will receive an email with the notification.

NOTE: AFTER PLACING YOUR ORDER YOU HAVE 24 HOURS TO MAKE PAYMENT (ATM). After 24 hours your order will be automatically cancelled.

THE SPACCIO has different delivery methods at your disposal.

1. Home Delivery / Delivery to Service Point - Find out more HERE

2. Collection at a SPACCIO store (contact Customer Service to request in-store delivery)

In this case, shipping will always be free and delivery will take up to 5 working days. You will receive an alert text message and an email confirming the shipping date of your order. It will be available for collection in store on the next working day after the alert.

This service is available in the following physical stores:

STORES	LOCATION
SPACCIO VN of Gaia	Arrabida Shopping – Vila Nova de Gaia
SPACCIO Loulé	Designer Outlet Algarve – Loulé

SPACCIO Barcelos Rua D. Antonio Barroso n 89

For more information on the location of Spaccio stores, click HERE

Orders can be tracked using the item number, which will indicate at any time where the goods are located until they are finally received.

Payment must be made within a maximum period of 24 hours after the order date.

After this period, SPACCIO is not responsible for reserving items.

Payment Methods

– Visa / Mastercard

– Bank Transfer

– Payment by ATM

– Payment by MBWay

– Payment by Paypal

- Klarna (pay in 3 interest-free installments)

EXPEDITION

Items will only be shipped after payment, except in the case of credit card.

Payment validation via bank transfer may take up to 3 days. For your order to be shipped as soon as possible, please send us proof of bank transfer to: geral@spaccio.pt. Payment validation via MBWay may take up to 1 day (communication time between banks).

Attention: the MBWay payment request is only valid for 5 minutes.

If you do not make the payment within this period, you will have to repeat the order.